Student Success Coordinator, EHHS – Kent, WA

Student Success Coordinator, EHHS

Kent State University

Kent, WA


Job Title:

Student Success Coordinator, EHHS

Physical Location:

Kent Campus – Kent, OH



Basic Function:

Assist in the development and management of programs and services for undergraduate students in the College of Education, Health and Human Services (EHHS) that contribute to their academic success and progression to graduation. Reports to Assistant Dean of Advising, Student Success and Licensure, EHHS.

Additional Basic Function – if applicable:


Examples of Duties:

Duties/essential functions may include, but not be limited to, the following:  

Assist with the implementation of the college’s student success plan.

Coordinate select existing college student success initiatives; some examples could include:

Academic coaching program

Midterm outreach

NF/SF grade outreach

Early Alert outreach

Academic Success workshops


Academic Success Course

DKS/TKS related student success activities

Engage in intrusive student support and select college-level student success initiatives, some examples could include:

Academic coaching

Midterm, NF/SF grade, and Early Alert outreach

Track, monitor, and assess data related to student retention, persistence, and graduation related student success initiatives (this includes outreach initiatives).

Study data including midterm grades, retention, progression, and graduation trends, high DFW courses, etc.

Develop, plan and implement new large-scale, small-scale, and continuing programming and initiatives for students.

Conduct program assessment to determine effective strategies.

Contribute to the college student success team.

Serve on aspects of relevant college and university committees related to student success.

Supervise student success interns.

Perform related duties as assigned.

Additional Examples of Duties – if applicable:


Minimum Qualifications:

Master’s degree in relevant field and four years' experience working with a diverse group of students in a post-secondary education environment.



Knowledge Of:

Student development theories *

Desktop software (i.e. Microsoft Office Suite) *

Web-based systems *

Practices that support success for all students *

Skill In:

Written, verbal, and interpersonal communication – including group presentation *

Conflict management *

Organizing information and projects;

Problem-solving *

Adhering to deadlines *

Working effectively both independently and in collaborative groups *

Analyzing data *

Supporting a diverse group of students to succeed *

Ability To:

Assist in delivery of projects/programs *

Lead initiatives and people

Create and run reports *

Analyze and interpret data *

Possess considerable attention to detail, high level of quality control and maintain a high student-focus *

Work with diverse populations of students to identify and actively refer students to appropriate academic, career, and other resources *

Prioritize work

High degree of initiative and independence

Identify and mitigate complex problem(s) and use the full array of organizational resources appropriately

Preferred Qualifications – if applicable:



Asterisk (*) indicates knowledge, skills, abilities which may require assessments. Assessments could take the form of interview questions, a request to provide work samples or a written or practical test to assess job related competencies.

Working Conditions / Physical Requirements:

Light work-Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to move objects. Incumbent must be able to communicate with others. Incumbent may be required to travel from building to building frequently and off campus occasionally.

Working Schedule:


Additional Information:


Must pass a security check.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

For official job descriptions, visit 

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit


Diversity Statement

Kent State University is committed to the creation and nurturing of a diverse community of individuals through inclusive excellence. Diversity involves recognizing the value of differences and the inclusion of all members of the community including those that experience discrimination or under representation. This is a core value of the organization as we strive for a culturally diverse student body, faculty and staff that reflect the multicultural nature of Ohio, the nation, and our world.


The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.


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