Sr Dist System Operator – Baltimore, MD

Sr Dist System Operator

Baltimore Gas and Electric Company (BGE)

Baltimore, MD



Job ID: 245826


Optimize the practices, policies, procedures and programs to operate the electric distribution system in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. Follow established operating practices and procedures as they relate to customer restoration, switching and operating for scheduled and emergent work. Manage real-time system alarm status and loading conditions. Perform system restoration during storms and emergency events. Perform the work of receiving, recording, routing, dispatching customer calls, information, orders, and emergency calls. Serve as the tagging authority by leading and directing the application of the safety tagging procedures. Execute line clearance orders by confirming and directing the placement of tags in accordance with LOTO. Lead, direct and supervise associates in restoring customers and safely clearing and restoring equipment. Recognize and reinforce strong performers. Take appropriate administrative actions to address weak performers. Control and operate the distribution system. Span of control includes all devices connected to the distribution system including distribution automation equipment and network underground systems. Respond to electrical service interruptions involving all distribution system. Perform electrical switching on a planned, emergent and emergency basis on distribution system. Maintain system voltages as well as line and equipment loadings within acceptable limits. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management's expectation for conducting effective business. Demonstrate proficiency at multiple operating desks. Provides training to less experienced employees. Requires minimal guidance and demonstrates leadership throughout the OCC. Position requires the ability to work extended hours, rotating shifts, weekends, and holidays and overtime on regularly scheduled days off to support operations, including 24 x 7 coverage during storms or other energy delivery emergencies.


  • Follow established policies, procedures and guidelines on distribution system operations. Maintain the system integrity, reliability and security of distribution system in a safe, reliable and efficient manner. (25%)
  • Gather and analyze system data to determine the feasibility of switching requests. Verify the safe and efficient operation of the electrical system. (15%)
  • Compile switching routines within system loading and system configuration parameters and provide guidelines to ensure proper clearance for switching requests. Develop and provide emergency switching plans based on last contingencies. (10%)
  • Independently directs and supervises all electrical switching, placement of safety tags and testing activities on the system in a safe, reliable and efficient manner. (10%)
  • Notify and direct appropriate personnel including but not limited to Operating, Construction, Customer and Contractor Personnel, as may be needed to take the necessary actions associated with outages, equipment failure, emergencies and various events on the distribution system. (10%)
  • Provides training for less experienced employees (10%)
  • Maintain system voltages, line and equipment loadings within acceptable limits (5%)
  • Keep supervisors informed of abnormal system conditions, major customer outages and equipment related problems (5%)
  • Maintain current system status information on SCADA displays, operating maps and switching routines. Interface with mapping and monitor the accuracy of new maps issued for project diagram and other related work. (5%)
  • Maintain operating log, interruption reports and associated records to accurately record system status and sequence of events. (5%)


  • Functional control over various operating, construction, testing, customer and contractor groups in the performance of electrical switching, repair, testing and related work activities involving lines, transformers, and other equipment under the jurisdiction of the Distribution System Operator. The different groups include Substation and overhead operating, overhead and underground maintenance, substation maintenance, Distribution Testing and Substation Testing.
  • The consequences of operating errors or improper system operation could cost the company millions of dollars in direct, indirect and intangible costs such as the loss of customer good will, damaged company equipment, damaged customer equipment and damage to the company's public image.
  • Independent judgment is essential in making the real time decisions necessary to maintain the integrity, reliability and security of the Exelon Utilities distribution system.



  • Meet all requirements of a Distribution System Operator 2 and have a minimum of 12 month Distribution System Operator 2 or equivalent experience.
  • Thorough understanding of the EU distribution system, the ability to recognize system configuration and loading issues, ability to formulate contingency plans and thorough knowledge and understanding of proper operating procedures obtained through successful completion of formal OCC training
  • Excellent written and oral communication skills
  • Demonstrated analytical skills and judgment
  • Demonstrated ability to respond to emergencies and manage stressful situations
  • Ability to work shift work


Bachelor's Degree in engineering, technology, math, or business, with a heavy technology curriculum.


Baltimore Gas and Electric Company (BGE)

Quebec Canada

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