Principal Product Designer
Newport Beach, CA
This position must work onsite in Orange County.
Covid vaccine required.
As a leading healthcare provider and top-ranked hospital in the nation, our client is seeking a visionary Principal Product Designer to join their expanding digital team. In this role, you will play a pivotal role in driving the design vision and strategy for a range of digital products across their platform and ecosystem, leading the creation of intuitive, user-centered designs that meet the needs of their patients, providers, and organization. As part of their mission to revolutionize the delivery of healthcare in their community and beyond, you will have the opportunity to transform the healthcare industry by improving patient and doctor experiences, and work on innovative projects that will positively impact the lives of countless individuals.
As the sole designer for your product pod, you will individually lead the end-to-end design process for one or more digital products, from research, strategy, concept development all the way through to implementation and launch
Collaborate closely with cross-functional teams and stakeholders to understand business goals, objectives, and user needs, and translate them into compelling product experiences that drive measurable outcomes and contribute to the success of the product and organization
Drive the design vision and strategy, support prioritization of product design features and ensure design quality across the entire product lifecycle
Conduct user research and usability testing with patients, physicians and care team members on a weekly basis to inform design decisions and iterate on product designs
Advocate for a user-centered and data-informed product design approach and drive the adoption of best design practices across the team and organization
Define and maintain design systems, patterns, and best practices to ensure consistency and quality across your core product pod and other products across our digital ecosystem
You are a design leader that’s passionate for hands-on work —
You have experience leading a product design strategy and vision to a successful launch as a Principal, Staff or Lead Product Designer. You have made a name for yourself as both a design leader and a people leader in the industry, yet you still find the greatest joy in taking ownership of the work, developing impactful strategy and getting your hands dirty by executing the design work yourself.
You believe in a continuous discovery mindset —
You are authentically curious about the people you are designing for and seek to understand them as much as possible. You can drive user research (qualitative and quantitative) and distill insights and feedback to inform problems, solutions and opportunities to support ongoing product development.
You are a master at visual and interaction design —
You are always seeking the perfect balance between function and form. With extensive knowledge of user-centered design, interaction design, and information architecture, you can solve complex workflows with ease. Your mastery of visual design, information hierarchy, layout, composition, and typography allows you to create beautiful and elegant user experiences that delight users. Your designs can seamlessly blend strong branding and marketing strategy to craft a beautiful and compelling product narrative. You have a deep appreciation for simplicity in design, which is reflected in the elegance of your work and the products you admire or use everyday.
You have a strong strategic ability —
You have led the product design strategy in previous roles and ensured that it aligns with the overall business strategy and goals. You have experience collaborating with stakeholders, including product management and engineering, to identify opportunities and define product requirements. Your work shows you have a strategic mindset that have met the user's needs but also align with the company's vision and goals. You have the ability to zoom out and strategically ask "why" at a deeper level.
You have a 0 to 1 mindset —
You embrace ambiguity and can work closely with the team to make quick decisions, learn from them, and iterate. You value rapid feedback and are not afraid to take risks. You thrive in ambiguous and uncharted territory, where you can create something new from scratch. You love exploring and iterating.
You are a great storyteller —
You believe that the way you explain and speak about your work is just as important as the work itself. You can distill problems down to their essence. You can speak simply about your designs and articulate the rational behind your iterations and approach. You have excellent communication skills, with the ability to create beautiful presentations and compelling user journeys to articulate concepts to the team all the way up to executive leadership.
You thrive in a team environment —
Your collaborative nature allows you to work well with others, and you find fulfillment in shared successes. Your team members can always rely on you to be a supportive partner and a source of motivation.
You deeply care about the work —
You’ll do anything to achieve your goal. You know how to think on the fly and persist through setbacks and roadblocks and to motivate your teammates to do the same. You’re constantly thinking of ways the product can be better for your users. You are a thought leader that finds joy in defining and evangelizing design excellence, both within the team and across the organization.
You are an expert with our design tools —
You have a strong knowledge and expertise in design tools such as Figma, Protopie, User Testing or other User Research tools. You’re obsessed with clean design files and building design systems to make everyone’s life simpler and efficient, including engineering.
You are passionate about improving healthcare —
Experience or a deep passion and interest for creating impactful patient and provider products in the healthcare industry is highly valued and would be a significant asset to this role. We welcome candidates who share our commitment to making a positive difference in the lives of patients and healthcare providers. You constantly stay updated on the latest trends in the design, healthcare and technology industry and share knowledge with the broader digital team.
Bachelor's or Master's Degree in Design, Human Computer Interaction, or related field.
Ideally, you have at least 8-10+ years of product design experience with a strong portfolio showcasing your design strategy, process and outcomes across multiple successful products (native and web).
Startup and Service Design experience would be a big plus.
Our client values diversity and is committed to creating an inclusive environment where everyone feels welcome and valued. They are an equal opportunity employer and welcome applicants from all backgrounds and walks of life. If you are looking for a challenging and rewarding opportunity to make a positive impact on the healthcare industry, we encourage you to apply!