Operations ManagerROW Adventures
Award-winning ROW Adventures is looking for a dynamic, focused, capable, energetic and talented operations manager to coordinate our many trips and activities! We provide a healthy supportive workplace with some 8-10 other year round team members and another 60+ seasonal guides and support staff. We are a family-run business with 44 years of experience under our belts. Our team is motivated, fun and results-driven.
The Operations Manager manages all day-to-day activities related to the operations and delivery of ROW's adventure trips in Idaho, Montana, Oregon and Washington. The position works closely with ROW's Founder and President. This position is the primary conduit that makes sure there is a direct connection between the office and field staff.
The Manager has several key responsibilities. One is to hire, train, and evaluate a seasonal guide and support staff of approximately 60 people and to create strong individual and team morale. The position supports and supervises ROW's Area Managers (see "Further Background" below) who, in turn, are responsible for conducting various half- to six-day trips.
Another large responsibility is, in conjunction with Area Managers, to plan, direct, schedule, and coordinate activities of all adventure personnel (guides, drivers, support staff) as well as equipment and vehicles, to ensure ROW's trips operate properly and company goals and objectives are accomplished within prescribed time frames and funding parameters.
The position requires extensive travel to ROW's dispersed outposts during the operations season from May to early September, including participation in guide training and occasionally joining ROW trips (3-4 per spring/summer season). Additional day or overnight travel to operations within 100 miles of Coeur d'Alene is also required. When not in the field, this position is office-based other than travel for professional trade association meetings and/or other operational-oriented meetings such as meetings with land management agencies. During the operating season extended hours and working on weekend days, is to be expected. The position is "on call" 24/7 during operating seasons and must be able to respond to emergencies as needed.
Conversely, during the winter months a normal Monday to Friday work week would be expected.
Please see the website via the link below for the full job description.