OneStop Student Assistant (Federal Work Study)
University of Florida
Gainesville, FL
Classification Title:
OneStop Student Assistant (Federal Work Study)
Job Description:
We are currently seeking several Federal Work Study student assistants in the OneStop Enrollment Services Call Center. The One Stop Enrollment Services (OneStop) is a collaborative effort between the offices of the University Registrar, Admissions, Student Financial Aid and Scholarships, and the University Bursar to provide centralized and integrated student-centric enrollment services through virtual, self-service, and in-person modalities to simplify and enhance access to UF’s comprehensive suite of enrollment services to support student success throughout the entire enrollment lifecycle.
Job responsibilities will include, but are not limited to: providing enrollment services information to prospective and current students and parents covering all aspects of the enrollment and retention process at UF. This includes working with students extensively at our public information lobby location, in the call center by telephone, and through email correspondence. Applicants should possess a positive attitude and a willingness to learn about all aspects of the enrollment services process, as strong customer service is a fundamental component of this position.
The OneStop Enrollment Services Call Center is open Monday through Friday, 8:00am – 5:00pm. Student work schedules typically range from 15 – 20 hours per week.
Expected Salary:
$12 per hour
Minimum Requirements:
• Must be a current UF student
• Must be eligible for Federal Work Study
• Available to work at least 10 hours per week
* Students seeking FWS jobs should print/screenshot a copy of their Financial Aid Award Page, which contains the Federal Work Study award as proof of FWS eligibility. To locate your Financial Aid Award Page, go to https://one.uf.edu/financialaid/aidyear.
Preferred Qualifications:
• Attending summer term
• Excellent customer service and communication skills
• Able to work in a fast-paced environment
• Knowledge of a personal computer
Special Instructions to Applicants:
Applicants must upload a resume to be considered for the position.
Applications must be submitted by 11:55p.m. (ET) of the posting end date.
This position has been reposted. Previous applicants are still under consideration and need not reapply.
Health Assessment Required:No