Director of First Year and Second Year Experience – Gwinnett County, GA

Director of First Year and Second Year Experience

Georgia Gwinnett College

Gwinnett County, GA


Job description

Job ID:255688

About Us

Located in the vibrant community that is Gwinnett County, Georgia Gwinnett College (GGC) is a  technology-rich, financially affordable, four-year institution with an access mission, housed on  a modern 260-acre campus, 30 miles northeast of downtown Atlanta.

GGC’s transformative model of education prepares students to be life-long learners through  the four pillars of scholarship, leadership, service and creativity. With a diverse student body of  over 11,000 and a similarly diverse faculty and staff of 1,300+, the college embraces innovative  approaches to education and administrative services through an inclusive culture.

Georgia Gwinnett College recognizes the talents of its faculty and staff as the institution’s most  critical asset. Essential to the college’s mission is the critical need to attract, retain, and engage  a diverse and highly qualified workforce. In addition to the University System of Georgia’s expansive benefit and retirement offerings, employees who have completed six months of regular full-time service with GGC are eligible for the system’s Tuition Assistance Program (TAP). This program fosters the development and professional growth of employees through tuition assistance for eligible courses at any of the system’s 26 institutions.

The University System of Georgia’s total compensation package features an outstanding set of employee benefits for eligible positions, including, but not limited to, medical, dental, and vision plans, paid holidays, sick and vacation leave and retirement savings plans. More information can be found by visiting the USG Benefits webpage:

Job Summary

Under the supervision of the Dean of Student Success, the Director of First Year and Second Year Experience will provide vision, strategic direction, and accountability for developing, maintaining, overseeing, and assessing programs and services that support academic transition and success for first-year and second-year students. Such programs and services are expected to include the First Year Seminar GGC 1000, First-Year Learning Communities, Sophomore support programs, First Generation student services, Summer enrichment programs, and more. The Director will work collaboratively across areas/departments on campus and beyond to ensure that new first-year students are provided a quality, comprehensive first year experience and that second-year students are provided with continuing support that promotes student learning, student persistence, and academic success.


  • Oversight of programs and staff, as well as assessment and reporting related to the strategic goals of Student Success. The Director of First Year and Second Year Experience position is designed to positively impact students¿ success through these functions.
  • Developing programs and learning opportunities that help students connect with campus resources
  • Establish relationships with faculty, staff, and peers that are critically important to student belonging and retention, develop key study skills, and deepen understanding of their direction as college students.
  • Oversee, guide, and assess designated first-year support programs such as the First Year Seminar, first-year learning communities, and Summer enrichment programs.
  • Bring together efforts across campus in a way that helps close achievement gaps and fosters successful outcomes for all first-year and second-year students; efforts will include regular communication and collaboration with Enrollment Management, Student Affairs, and other campus partners.
  • Propose and keep track of the budget for designated programs in Student Success.
  • Conduct strategic data collection and assessment to ensure the continuous improvement of the first-year and second-year programs overseen.
  • Lead outreach and recruitment for first-year and second-year Student Success programs, to include communication and collaboration with Enrollment Management, Student Affairs, and other campus partners; represent Student Success on college-wide committees, in meetings, and in the broader community.
  • Other related duties as assigned.

Required Qualifications

  • Master’s Degree in Education, Counseling, Student Success, or a related field
  • 5+ years of relevant experience
  • 3+ years of supervisory experience, including any combination of student success programs, departments, personnel, or related.
  • Will consider an equivalent combination of relevant education and experience

Preferred Qualifications

  • Doctoral Degree preferably in Education, Counseling, Student Success, or a related field
  • A minimum of 3 years experience working with college students in a higher education setting, such as advising, counseling, academic instruction, or program coordination is also required. The successful candidate must demonstrate a track record of commitment to student success with strong interpersonal and technology skills.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College, as determined by Georgia Gwinnett College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, equal educational opportunity, and affirmative action institution. It is the policy and practice of our institution to recruit, hire, train, promote, retain, and educate persons without regard to race, color, national or ethnical origin, age, disability, sex/gender, religion, sexual orientation, gender identity, genetic information, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, ADA, Sections 503 and 504 of the Rehabilitation Act, AREA, and Executive Order 11246 ). For questions or more detailed information regarding this policy, please contact the Georgia Gwinnett College Human Resources Team at (678) 407.5070 or email [email protected]. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Payroll and Benefits at (678) 407.5054 or email [email protected]. Any individual who feels that they may have been discriminated against, should contact the Office of Equity & Compliance at [email protected].

Background Check

  • Standard + Education

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Any resulting employment offers are contingent upon successful completion of a background investigation, as determined by Georgia Gwinnett College in its sole discretion. Georgia Gwinnett College, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, national origin, age, disability, sexual orientation or religion. Georgia is an open records state.

Physical Requirements
Position requires local travel. Ability to lift and carry files and materials. Ability to move from one office to another office on campus. Adequate vision, hearing and manual dexterity to interact with people in person, on the phone and in writing. Job takes place in normal environmental conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How to apply

Georgia Gwinnett College is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, national origin, age, disability or religion.

A center for INNOVATION in teaching, Georgia Gwinnett College offers leading-edge technology, personal attention and hands-on learning experiences for students who want to forge their own paths. It’s a place where CREATIVITY is fostered and rewarded, and students and faculty are encouraged to think big. 


Find Jobs