Director of Crisis Programs – Augusta, ME

Director of Crisis Programs

Crisis & Counseling Centers Careers

Augusta, ME


Crisis & Counseling Centers is a collaborative and comprehensive behavioral health agency operating in Central Maine. Since its founding 52 years ago, Crisis & Counseling Centers has become one of the most trusted behavioral health agencies in Maine, with approximately 120 employees located across several facilities and numerous community-based settings statewide.

We are currently seeking a dynamic and innovative clinician to fill the role of Crisis Director. This position combines clinical work with leading a well-trained, qualified residential and mobile crisis team. The qualified applicant should possess a strong clinical and managerial skills, effective program development implementation, as well as a passion for helping people with immediate behavioral health needs.

The main function of this position is to plan, develop and implement the day-to-day operations of all functional areas of the Crisis Program ensuring consistency with agency policies and procedures and generally accepted clinical, fiscal, and administrative management practices.

The ideal candidate would:

  • Manage day-to-day operations of the Crisis Program.
  • Oversee staff development plan for the Crisis Program and coordinate with agency training schedule.
  • Direct the resolution of complaints and grievances within the Crisis Program.
  • Provide weekly supervision to CSU and Triage staff.
  • Review and diagnose Triage and CSU assessments.
  • Oversee Crisis Program’s tracking system for maintaining up to date information for quality assurance and review.
  • Facilitate regularly scheduled Crisis Management meetings.
  • Attend meetings and maintains liaisons with DHHS, law enforcement, schools, and other agencies in the community to manage Crisis Program.
  • Ensure accurate, timely transmission of service data to the billing office.
  • Develop a system for monitoring Crisis Program budget.
  • Monitor fiscal tracking results to ensure viability of program, curtailing services or expanding services as appropriate.
  • Assist with expanding agency funding sources.
  • Monitor progress, implementation and compliance of existing Crisis Program contracts.
  • Meet agency contractual obligations.
  • Assist with agency strategic planning based on research of community needs and funding availability.
  • Assist with development and implementation of annual fundraising planning and budgeting.

Education/Experience Requirements: 

  • Master’s degree in a social service field.
  • Licensure at LCSW or LCPC level.
  • Five years of experience in a mental health setting.
  • Three years of direct crisis experience preferred.
  • Management and supervisory experience.
  • Experience working in a multi-disciplinary team.


In order to mitigate risk of Covid-19 coming into our facility and to ensure the safety of our clients and staff, the Covid-19 vaccination is required for this position.


This is an exempt level position and will need to participate in clinical on-call rotation to support Mobile Triage; flexibility for both evening and weekend work is required.


This position will be based out of our main office, located in Augusta, ME.

Pay rate:

This is a salary position and the pay starts at $68,000-$73,000 / year.

We offer a generous benefit package and competitive salary for full-time employees in a supportive and team-oriented work environment.

Benefits Include:

  • $5,000 Sign On Bonus – half to be paid out after 90 days of employment, the other half after 180 days of employment
  • Health insurance
  • Life insurance
  • Short-term disability
  • Flexible spending account
  • 10 paid holidays
  • 401K plan
  • Additional life and long-term disability
  • Dental insurance available
  • Earned Time starting at 4+ weeks per year!


To apply, please submit a cover letter detailing your interest and qualifications along with a current resume.

Crisis and Counseling is an equal opportunity and affirmative action employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, genetic information, protected veteran status, sexual orientation or any other classification protected by federal, state, or local law.


Find Jobs