Coordinator, Safety and Security- University Housing – Kent, WA

Coordinator, Safety and Security- University Housing

Kent State University

Kent, WA


Job Title:

Coordinator, Safety and Security- University Housing

Physical Location:

Kent Campus – Kent, OH


$44,705 – $61,281 

Basic Function:

Provide leadership for conflict resolution and mental health initiatives within University Housing and assist the Assistant Director with management of the Safety Assistant program and other initiatives for the Office of Safety and Security within University Housing.   Reports to designated supervisor within University Housing.

Additional Basic Function – if applicable:


Examples of Duties:

Duties/essential functions may include, but not be limited to, the following:  

Coordinate programs and initiatives within the Office of Safety and Security, i.e., Peer Mediation program, bicycle registration program and engraving service, abandoned property and lost and found initiatives, and Safety Assistant Program.

Provide direct supervision of student employees in mediation/conflict resolution roles.

Provide direct support to students in conflict through conflict coaching, mediation, shuttle diplomacy, facilitated dialogue, and circle processes.

Train staff on mental health topics.

Support staff by training RHDs on mental wellness-focused supervision.

Develop support-focused groups for staff within University Housing.

Directly intervene with students in crisis. Utilize on-campus resources to make appropriate referrals to students who require assistance.

Represent University Housing at hearing panels with the Office of Student Conduct.

Assist the Assistant Director with supervising Safety Assistant staff.

Serve as a member of the Student Staff Training Team and coordinate Safety Assistant involvement with unit-wide training initiatives. Assist with departmental staff training.

Coordinate administrative management of emergency housing needs using housing management systems and assignment processes.

Support, implement, enforce, and interpret Federal, State, and University policy and procedures. 

Serve in on-call duty rotation and provide crisis intervention guidance as situations arise. 

Serve on related department, division, university committees, and task forces.

Assist in evaluation of all related processes, programs and initiatives.

Perform related duties as assigned.

Additional Examples of Duties – if applicable:


Minimum Qualifications:

Bachelor’s degree in a relevant field. Four years of relevant professional experience in business, human resources, or student affairs, to include two years of student leadership, graduate assistant, and/or professional staff experience within Student Affairs. Able to work non-traditional hours. 


Valid Ohio driver’s license or ability to obtain one within 60 days of employment.

Knowledge Of:

Restorative justice practices and conflict resolution
Safety practices and concerns in higher education setting
Legal issues in higher education; i.e. Title IX, FERPA, and the Clery Act

Skill In:

Personal computer applications (i.e. Microsoft Suite) with advanced proficiency with word processing, database, spreadsheet, email, and online calendaring programs 
Written communication and interpersonal skills
Conflict resolution and/or mediation
Time management, organizational, and problem-solving skills
Supervision of others
Report writing and documentation
Development and facilitation of training programs
Utilization of applicable software

Ability To:

Work in a highly complex, detail-oriented compliance environment
Respond calmly and quickly to challenging situations
Work independently and as part of a team
Communicate effectively with all components of the university, including faculty, staff, students, and external constituents
Maintain confidentiality
Multi-task while managing multiple projects and assignments
Synthesize multiple sources of information and act responsibly in an ambiguous and changing environment
Provide leadership and direction to others 
Work non-traditional hours

Preferred Qualifications – if applicable:

Master's degree in higher education, counseling, social work or related human services field
Experience in university student housing and/or student conduct
Experience responding to crises; crisis intervention training or exposure
Conflict resolution or mediation training


Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to move objects. Incumbent must be able to communicate with others. Incumbent required to travel from building to building frequently and off campus occasionally.

Working Schedule:


Additional Information:



The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.


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